Nationwide UniFi Network Solutions & Support
Nationwide UniFi Network Solutions & Support
Enterprise UniFi Networking with Zero Upfront Cost
Deploy today. Pay monthly. We own the risk.
Get enterprise-grade UniFi networking for a predictable monthly fee—no $30k-$50k upfront investment. We own the hardware, manage it 24/7, and refresh it every 48 months. You get the network you need without the capital expense or ongoing headaches.
Contact the UniFi Nerds Today!
Talk to One of our Experts
Get expert advice tailored to your needs—talk to one of our UniFi specialists for free. Let’s find the best solution for your business!
Proven Reliability
Trust Indicators
Decades of networking expertise and 24/7 UniFi management ensure your enterprise network is always secure, stable, and up to date.
1
+ years
networking expertise
1
+
UniFi Specialists Since
1
%
customer retention
1
/7/365
Completed Projects
The Solution
UniFi as a Service: A Better Way to Deploy Enterprise Networking
What if you could get enterprise-grade UniFi networking without the upfront cost, management burden, or obsolescence risk? That’s exactly what UniFi as a Service (UNaaS) delivers.
What's Included
Everything You Need, One Monthly Fee
Our service includes everything you need under one simple monthly fee — from all the hardware we own and provide for your use, to complete 24/7 support and management. You get enterprise-grade WiFi 7 access points, PoE switches, secure gateways, cloud controllers, and fully managed cabling and installation.
Along with the hardware, we also handle all ongoing support, including 24/7 remote monitoring, firmware updates, unlimited support tickets, configuration changes, on-site visits when needed, fast hardware replacement, and a full hardware refresh every 48 months. Everything is included, fully managed, and always up to date so you never have to worry about your network.
How It Works
Simple, Transparent Process
Four-Step Visual Timeline
Why UniFi Nerds
25+ Years of Networking Expertise. UniFi Specialists Since 2012
Specialized UniFi Expertise
We’ve worked exclusively with Ubiquiti UniFi products since 2012. Every technician is Ubiquiti Certified and holds at least one industry certification (Cisco, Microsoft, Oracle, or RedHat).
Proven Track Record
- 95% customer retention rate
- 24/7/365 availability
- 1-2 hour response times for outages
- Nationwide service coverage
Trusted by Leading Organizations
- Fortune 500 companies
- US Department of Homeland Security
- National brands (800 Flowers, Brooks Brothers, Zagat)
- Startups to enterprises across all industries
Our Certifications
- Ubiquiti Certified Installers
- Cisco Certified Network Professionals
- Microsoft Certified Systems Engineers
- Oracle Certified Professionals
- RedHat Certified Engineers
Our Coverage
- Primary Markets: New York, New Jersey, California, Florida (80% of revenue)
- Nationwide Service: Hardware shipped directly to sites for projects outside primary
- Offices: New York & Florida
UniFi Expertise
Frequently Asked Questions
More about UniFi Design, Installation, and Support Services by the UniFi Nerds
Why not just buy the hardware outright?
Great question! If you have the capital and want to own the equipment, a traditional install makes sense. But with UNaaS, you get three things you don't with a purchase:
1. Zero upfront hardware cost (preserve $30k-$50k in cash flow)
2. 24/7 support and management included (no ad-hoc fees or service contracts)
3. Hardware refresh every 48 months (no obsolescence or replacement costs)
If you buy outright, you're looking at $30k-$50k upfront, plus support contracts, plus replacement costs in 4-5 years. With UNaaS, it's a predictable monthly fee that covers everything—including future upgrades.
1. Zero upfront hardware cost (preserve $30k-$50k in cash flow)
2. 24/7 support and management included (no ad-hoc fees or service contracts)
3. Hardware refresh every 48 months (no obsolescence or replacement costs)
If you buy outright, you're looking at $30k-$50k upfront, plus support contracts, plus replacement costs in 4-5 years. With UNaaS, it's a predictable monthly fee that covers everything—including future upgrades.
What if I want to cancel mid-contract?
UNaaS is a service contract (like SaaS), not a lease. We invest significant capital upfront to deploy your network, so the contract term is binding. Think of it like a software subscription—you commit to the term in exchange for the service.
At contract end, you can renew with refreshed hardware or exit. But mid-contract termination isn't available because we've already deployed the equipment specifically for your site.
At contract end, you can renew with refreshed hardware or exit. But mid-contract termination isn't available because we've already deployed the equipment specifically for your site.
Can I buy the equipment at the end of the contract?
No, the hardware always remains ours. That's what allows us to offer zero upfront cost and include hardware refresh at no additional charge.
At contract end, you have two options:
1. Renew with brand-new, current-generation equipment
2. Exit and we'll remove all equipment within 30 days
If ownership is important to you, a traditional purchase might be a better fit—and we offer that too!
At contract end, you have two options:
1. Renew with brand-new, current-generation equipment
2. Exit and we'll remove all equipment within 30 days
If ownership is important to you, a traditional purchase might be a better fit—and we offer that too!
What if hardware fails?
We replace it at no cost (as long as the failure wasn't caused by client damage or tampering). We handle all RMAs with Ubiquiti and ship replacement hardware immediately—typically same-day or next-day.
With Premium 24/7 support, we're on-site within 2-4 hours to swap failed hardware and get you back online.
With Premium 24/7 support, we're on-site within 2-4 hours to swap failed hardware and get you back online.
What if we outgrow the network or need to expand?
No problem! We can expand your network mid-contract. Additional hardware (APs, switches, etc.) is added to your monthly fee on a pro-rated basis for the remaining contract term.
Example: If you're 18 months into a 36-month contract and add 5 APs, we'll calculate the cost for those 5 APs over the remaining 18 months and adjust your monthly fee accordingly.
Example: If you're 18 months into a 36-month contract and add 5 APs, we'll calculate the cost for those 5 APs over the remaining 18 months and adjust your monthly fee accordingly.
Do you support non-UniFi equipment?
UNaaS is UniFi-only. However, we can integrate with existing non-UniFi infrastructure where feasible (e.g., connecting UniFi to your existing firewall or core switches).
If you need a mixed-vendor environment, we can discuss a traditional install or hybrid approach.
If you need a mixed-vendor environment, we can discuss a traditional install or hybrid approach.
What happens if we move offices?
If you relocate during your contract term, we can handle it one of two ways:
Option 1: Equipment Relocation
We'll remove the equipment from your old location and reinstall it at your new space. You'll pay for:
- Removal labor at old site
- New infrastructure at new site (cabling, mounting, etc.)
- Reinstallation labor
Your monthly UNaaS fee remains the same, and your contract term continues uninterrupted.
Option 2: New Deployment
If your new space requires significantly different equipment (more/fewer APs, different layout), we can treat it as a new deployment. We'll work with you to either:
- Terminate the existing contract and start fresh, or
- Run two separate contracts (old equipment donated/recycled, new equipment deployed)
We'll find the most cost-effective solution for your situation.
Option 1: Equipment Relocation
We'll remove the equipment from your old location and reinstall it at your new space. You'll pay for:
- Removal labor at old site
- New infrastructure at new site (cabling, mounting, etc.)
- Reinstallation labor
Your monthly UNaaS fee remains the same, and your contract term continues uninterrupted.
Option 2: New Deployment
If your new space requires significantly different equipment (more/fewer APs, different layout), we can treat it as a new deployment. We'll work with you to either:
- Terminate the existing contract and start fresh, or
- Run two separate contracts (old equipment donated/recycled, new equipment deployed)
We'll find the most cost-effective solution for your situation.
What if our internet goes down?
Internet service is provided by your ISP, not us. If your internet goes down, that's an ISP issue—we can't fix their service.
However, we can help diagnose whether the issue is your ISP or your network. Our monitoring will alert us immediately if your network loses internet connectivity, and we'll work with you to determine the root cause.
If you need a backup internet connection (failover), we can configure that as part of your UNaaS deployment.
However, we can help diagnose whether the issue is your ISP or your network. Our monitoring will alert us immediately if your network loses internet connectivity, and we'll work with you to determine the root cause.
If you need a backup internet connection (failover), we can configure that as part of your UNaaS deployment.
Can we manage the network ourselves?
No. Part of what makes UNaaS work is that we maintain complete control over the equipment. This ensures:
- Consistent configuration and performance
- No client-caused issues that we then have to troubleshoot
- Warranty and support remain valid
If you need hands-on access to manage your own network, a traditional purchase is the better option.
- Consistent configuration and performance
- No client-caused issues that we then have to troubleshoot
- Warranty and support remain valid
If you need hands-on access to manage your own network, a traditional purchase is the better option.
What if we damage the equipment?
Accidental damage happens. If equipment is damaged due to client actions (water damage, physical impact, unauthorized modifications, etc.), you're responsible for the replacement cost.
We'll provide a quote for replacement, and once paid, we'll install the new equipment immediately. Your monthly UNaaS fee remains unchanged.
We'll provide a quote for replacement, and once paid, we'll install the new equipment immediately. Your monthly UNaaS fee remains unchanged.
Do you offer month-to-month contracts?
No. UNaaS requires a minimum 24-month commitment because we're investing significant capital upfront to deploy your network.
If you need a shorter-term solution, we can discuss:
- Traditional purchase (you own the equipment)
- Equipment rental (different pricing model)
- Managed services on your existing equipment
If you need a shorter-term solution, we can discuss:
- Traditional purchase (you own the equipment)
- Equipment rental (different pricing model)
- Managed services on your existing equipment
What happens at the end of the contract?
You have two options:
Option 1: Renew
Sign a new contract (24/36/60 months) and we'll refresh your hardware with current-generation equipment. Your monthly fee may adjust based on new hardware costs and market rates.
Option 2: Exit
We'll schedule a time to remove all equipment from your site (within 30 days). You'll need to have alternative networking in place before we remove our equipment.
There's no penalty for exiting—you've fulfilled your contract term.
Option 1: Renew
Sign a new contract (24/36/60 months) and we'll refresh your hardware with current-generation equipment. Your monthly fee may adjust based on new hardware costs and market rates.
Option 2: Exit
We'll schedule a time to remove all equipment from your site (within 30 days). You'll need to have alternative networking in place before we remove our equipment.
There's no penalty for exiting—you've fulfilled your contract term.
Can we pause service temporarily?
No. Your monthly fee covers our ongoing costs (monitoring, support staff, hardware depreciation). Even if you're not actively using the network, we're still providing the service.
If you need to temporarily shut down operations (e.g., office renovation), we can discuss options, but your monthly fee continues during the contract term.
If you need to temporarily shut down operations (e.g., office renovation), we can discuss options, but your monthly fee continues during the contract term.
What contract terms do you offer?
We offer three contract lengths:
- 24 months: Higher monthly rate, shorter commitment
- 36 months: Recommended—balanced pricing and commitment
- 60 months: Lower monthly rate, mid-term hardware refresh (at 48 months)
Longer contracts give you better monthly pricing because we can amortize hardware costs over more months.
- 24 months: Higher monthly rate, shorter commitment
- 36 months: Recommended—balanced pricing and commitment
- 60 months: Lower monthly rate, mid-term hardware refresh (at 48 months)
Longer contracts give you better monthly pricing because we can amortize hardware costs over more months.
Is there a setup fee?
No separate setup fee. You pay for infrastructure (cabling, installation) as a one-time cost, then your monthly UNaaS fee begins once the network is deployed.
Infrastructure costs are separate from UNaaS and are billed according to our standard installation terms (50% deposit, 50% on completion).
Infrastructure costs are separate from UNaaS and are billed according to our standard installation terms (50% deposit, 50% on completion).
Deployment Timeline
From Consultation to Go-Live in 10-15 Days
Quick, seamless UniFi network deployment with full setup and configuration included.
Day 1
Consultation & Site Survey
- 30-60 minute consultation (Zoom, phone, or in-person)
- Assess space, requirements, coverage needs
- Design network topology
- Quote infrastructure + UNaaS pricing
- Answer all questions
Days 2-7
Infrastructure Installation
- Structured cabling (Cat6/Cat6a)
- Cable trays and conduits
- Power drops (PoE injectors if needed)
- Mounting hardware and brackets
- Professional cable management
Days 8-10
Network Deployment
- Install access points, switches, gateways
- Configure cloud controller
- Set up SSIDs, VLANs, firewall rules
- Test coverage and performance throughout space
- Train client on basic operations
Days 11-15
Optimization & Handover
- Fine-tune coverage and channel selection
- Validate all systems and integrations
- Enable 24/7 monitoring and alerting
- Provide documentation
- Go-live and begin monthly service
Rush installs available with upcharge.
Need it faster? We can compress the timeline for urgent deployments.
Geographic Coverage
Serving NYC and Beyond
Providing enterprise-grade UniFi networking solutions across New York City and surrounding areas, ensuring reliable connectivity wherever your business operates.
Primary Markets (80% of Revenue)
Offices
Response Times
Primary Markets (80% of Revenue)
Ready to Get Started?
Schedule a free consultation and receive a custom quote within 24 hours.
Limited Availability:
We're launching UNaaS with select pilot clients in Q4 2025. Early adopters receive priority deployment and dedicated support.
Schedule Consultation
Receive Custom Quote
Deploy & Go Live
TESTIMONIALS
What Our Customers Say?
Read some of our reviews from happy clients. We always strive to be #1
x
If you are setting up a new UniFi system, adjusting Ubiquiti device settings, or integrating the tardy advancements from UniFi, the team at UniFi Nerds is available 24/7, every day of the year.