Nationwide UniFi Network Solutions & Support

Find answers to common questions about our UniFi services, installations, and support. The UniFi Nerds FAQs are here to help you understand our offerings and guide you through every step of the process.

Slowness/Speed Degradation

Why Is My UniFi Network Slow? Your UniFi network might be slow due to interference, outdated firmware, improper channel selection, or inadequate hardware for your usage demands. At UniFi Nerds, we’ve diagnosed and resolved thousands of performance issues across 25+ years of networking expertise.

Most Common Causes of Slow UniFi Networks
WiFi Channel Interference
Overlapping channels from neighboring networks create congestion. Our certified technicians use professional tools like Fluke Networks equipment to identify optimal channels and eliminate interference in your specific environment.

Outdated Firmware
Running old firmware limits performance and security. We stay current with Ubiquiti’s latest releases and test early access firmware before public deployment to ensure optimal performance for our clients.

Inadequate Hardware Capacity
Your current UniFi equipment might not handle your actual usage demands. We conduct detailed capacity planning during our consultations to ensure scalable solutions that grow with your business needs.

Poor Access Point Placement
Incorrect AP positioning creates dead zones and forces devices to connect to distant access points. Our site surveys identify optimal placement for maximum coverage and performance.
Professional Network Performance Solutions
UniFi Nerds provides comprehensive network diagnostics using enterprise-grade testing tools. Our team holds industry certifications from Microsoft, Oracle, Cisco, and other leading vendors, ensuring expert-level troubleshooting.

We serve clients nationwide, from homeowners to major enterprises including 800 Flowers and the U.S. Department of Homeland Security. Our typical response time is 1-2 hours for critical issues, available 24/7/365.

Didn’t Find the Answer? Ask us Questions

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We are available 24/7

Address
1860 SW Fountainview Blvd #100
Port St Lucie, FL 34986
Connect With Us
Call us: 833.469.6373
hello@unifinerds.com
Text us
772.200.2600
516.606.3774
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If you are setting up a new UniFi system, adjusting Ubiquiti device settings, or integrating the tardy advancements from UniFi, the team at UniFi Nerds is available 24/7, every day of the year.

Phone
Call Us: 516-606-3774
Text us: 772.200.2600
Email/Text
Email: hello @ unifinerds.com
Text us: 516.606.3774
Always Open
We're here for you
24/7/365