Nationwide UniFi Network Solutions & Support

FAQs

Why Is My UniFi Network Slow?

Find answers to common questions about our UniFi services, installations, and support. The UniFi Nerds FAQs are here to help you understand our offerings and guide you through every step of the process.

Slowness/Speed Degradation

Why Is My UniFi Network Slow? Your UniFi network might be slow due to interference, outdated firmware, improper channel selection, or inadequate hardware for your usage demands. At UniFi Nerds, we’ve diagnosed and resolved thousands of performance issues across 25+ years of networking expertise.

Most Common Causes of Slow UniFi Networks

WiFi Channel Interference

Overlapping channels from neighboring networks create congestion. Our certified technicians use professional tools like Fluke Networks equipment to identify optimal channels and eliminate interference in your specific environment.

Outdated Firmware

Running old firmware limits performance and security. We stay current with Ubiquiti’s latest releases and test early access firmware before public deployment to ensure optimal performance for our clients.

Inadequate Hardware Capacity

Your current UniFi equipment might not handle your actual usage demands. We conduct detailed capacity planning during our consultations to ensure scalable solutions that grow with your business needs.

Poor Access Point Placement

Incorrect AP positioning creates dead zones and forces devices to connect to distant access points. Our site surveys identify optimal placement for maximum coverage and performance.

Professional Network Performance Solutions

UniFi Nerds provides comprehensive network diagnostics using enterprise-grade testing tools. Our team holds industry certifications from Microsoft, Oracle, Cisco, and other leading vendors, ensuring expert-level troubleshooting.

We serve clients nationwide, from homeowners to major enterprises including 800 Flowers and the U.S. Department of Homeland Security. Our typical response time is 1-2 hours for critical issues, available 24/7/365.

When to Call Professional Help

Contact UniFi Nerds if you’re experiencing persistent slow speeds, frequent disconnections, or performance issues affecting business operations. Our free consultation identifies root causes and provides clear solutions.

Call 833-469-6373 or text 516-606-3774 for immediate assistance.

Didn’t Find the Answer? Ask us Questions

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We are available 24/7

Address
1860 SW Fountainview Blvd #100
Port St Lucie, FL 34986
Connect With Us
Call us: 833.469.6373
hello@unifinerds.com
Text us
772.200.2600
516.606.3774
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If you are setting up a new UniFi system, adjusting Ubiquiti device settings, or integrating the tardy advancements from UniFi, the team at UniFi Nerds is available 24/7, every day of the year.

Phone
Call Us: 516-606-3774
Text us: 772.200.2600
Email/Text
Email: hello @ unifinerds.com
Text us: 516.606.3774
Always Open
We're here for you
24/7/365